Operations Console

Crown AI Agent

Your autonomous dental operations team — running 24 / 7.

All systems active

23

Calls handled

by AI voice agent

$5,240

Revenue recovered

waitlist + recalls

4

Claims corrected

before submission

11.4 h

Staff hours saved

today

active

Voice booking agent

Answers calls 24/7, qualifies needs, books appointments in natural language.

active

SMS & chat agent

Handles inbound texts and website chat — confirmations, forms, and FAQs instantly.

active

Waitlist optimizer

Scans for cancellations in real-time and auto-offers slots to best-matched waitlisted patients.

active

Insurance verifier

Batch-verifies eligibility for every upcoming appointment the night before.

active

Claims scrubber

Reviews claims for coding errors before submission — reduces denial rate by up to 34%.

active

Recall campaign AI

Risk-stratifies overdue patients, personalises outreach cadence, stops once booked.

beta

Clinical note assistant

Turns voice dictation into structured SOAP notes, perio charts, and treatment narratives.

beta

Revenue intelligence

Flags production gaps, recommends fill-ins, alerts when a provider is behind target.

Activity Log — Today
07:48

Verified eligibility for 31 patients

2 flagged — Cigna coverage lapsed

Insurance
08:12

Outbound call — Sofia Moreno

Booked root canal 10:00 AM · $980

Recall
08:31

Claim scrub — Devon Clarke crown

D2740 → D2750 corrected before submission

Claims
08:55

Recall wave — 42 patients contacted

11 booked so far, 31 pending

Recall
09:02

SMS reply from Marcus Reid

Confirmed 09:30 appointment

Chat
09:18

Waitlist fill — Liam Walsh cancellation slot

Grace Thompson booked at 09:30

Waitlist